Tizy Star Bene

PERSONALISED MEDICAL ADVICE

Written medical review and video consultation

Two different options, depending on your needs.

A focused review of medicines, supplements and medical conditions, or a broader online medical consultation.

In collaboration with Dr Evangelos Panagiotakos · PONOS ClinicMedical doctor · Specialist in Anaesthesia and Resuscitation
Explore the two options

Choose your consultation

1 · WRITTEN MEDICAL REVIEW

Medicines, supplements and medical conditions

€60

Review of your medical history, treatments and relevant reports, with a written answer to your question about possible interactions and contraindications.

No video call is included. The booked time slot is reserved for the doctor to review your documents.

Book on MioDottore by selecting “Valutazione documentale su farmaci, integratori e patologie”. Payment is handled by MioDottore. Send documents through the doctor’s chat in the MioDottore app.

Booking and document guide ↓

2 · MEDICAL VIDEO CONSULTATION

A broader online medical consultation

A video discussion and assessment of your medical documents, particularly for internal medicine concerns and pain management.

Italian and English; Spanish with Giada’s support.

Book exclusively through the PONOS Clinic Contact page. The selected consultation has its own fees and conditions; €60 applies only to the written review.

What the doctor assesses

The doctor reviews medicines, supplements you already take or plan to take, and your documented medical conditions. The review considers possible interactions, contraindications, overlapping ingredients and missing information. If you need an examination or a broader assessment, the doctor will explain this before proceeding with a separate care plan.

What to prepare

Complete, up-to-date medical history

Current and previous conditions, operations, hospital admissions, allergies and previous adverse reactions. Include kidney or liver problems and, where relevant, pregnancy or breastfeeding.

A complete medicine list

Brand name and active ingredient, strength, actual dose, timing or frequency, reason for use and treatment duration. Include as-needed and over-the-counter medicines, creams, drops and other treatments.

All supplements and other products

Exact name, brand, formulation, ingredients and amounts per dose, actual or planned dose, frequency and start date. Include herbal products and teas, with clear photographs of their labels.

Relevant reports already available

Existing cardiology, neurology and internal medicine reports, discharge summaries, test results and other relevant records, with dates. You do not need to arrange all these assessments: the doctor decides whether further information or tests are needed.

Download the medical history and treatment checklist

Complete this text file on your own device and send it only through the agreed clinical channel. This website does not receive or save your answers.

How to book, pay and send your documents

These instructions are for the €60 written medical review. For a video consultation, use the PONOS Contact page. MioDottore screens may remain in Italian; the exact Italian service name and button labels below help you find the correct option.

  1. Select the correct service

    Open Dr Evangelos Panagiotakos’s MioDottore profile. Choose “Consulenza online” (online consultation), then “Valutazione documentale su farmaci, integratori e patologie” (written review of medicines, supplements and medical conditions). Check the €60 price. If services are grouped under “Consulenza online”, open that menu to select the written review.

  2. Choose a date and time

    The 30-minute slot is reserved for the doctor’s document review; you do not need to join a video call. Check the date and time zone displayed by the platform. If unsure, ask the doctor to confirm before paying.

  3. Sign in and complete your booking

    Sign in to your MioDottore account or create one. Enter the requested details and answer whether this is your first appointment with the doctor. “Sì” means Yes, “No” means No and “Procedi” means Continue. Check the summary and conditions before confirming.

  4. Pay through MioDottore

    Follow the payment step shown by the platform. Check that the summary states the €60 written medical review and keep your confirmation. Tizy does not collect card details. If payment fails, check your booking status before trying again.

  5. Send documents using the app

    Open the MioDottore app and sign in to the same account used for booking. Find the doctor and tap “Invia messaggio” (Send message), or open your conversation under “Messaggi” (Messages). Attach your medical history, treatment list and relevant reports before the booked date. State your question, booking date and preferred language. Patient chat is available in the app; there is no document upload form on Tizy.

  6. Receive your written medical opinion

    The doctor checks whether your documents are complete and may ask for further information. You will receive a written answer to your question. If an examination or a broader assessment is needed, the doctor will explain the next steps separately.

Italian labels you may see
ItalianoMeaning in English
Consulenza onlineOnline consultation
Seleziona una prestazioneSelect a service
È la tua prima visita con questo dottore?Is this your first appointment with this doctor?
Sì / NoYes / No
ProcediContinue
Invia messaggioSend message
MessaggiMessages

Official MioDottore chat instructions (in Italian)

For a medical video consultation

Open the PONOS Contact page and use the contact options there to request a video consultation. State your preferred language and follow the instructions provided for sending reports and joining the call. Available in Italian and English; Spanish with Giada’s support. This service has a separate fee from the €60 written review.

Open PONOS Contact page

Medical documents and privacy

Do not send reports in social media comments, to the site assistant or to Tizy’s commercial chat. Follow the practice’s privacy information and instructions for submitting medical data. No clinical documents are uploaded through this page.

Limits of the review

A document review cannot guarantee the absence of all possible interactions or adverse reactions and does not replace an examination when needed. Do not stop or change prescribed treatments without medical advice. This service does not handle emergencies.